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Case Study: FBI Lifecycle Systems O&M
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| Customer: |
Federal Bureau of Investigation (FBI),
U.S. Department of Justice (The Analysis Group [Global TAC] prime contractor) |
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| Goal: |
Support the FBI�s Investigative Data Warehouse (IDW)
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| Application: |
Provide operations and maintenance (O&M), user support and product development for the Federal Bureau of Investigation�s (FBI) Investigative Data Warehouse (IDW). The IDW is a repository of the FBI�s intelligence and investigative information and is a critical component of its efforts to collect, manage and utilize information within the Bureau and numerous intelligence and law enforcement entities.
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| FTI's Approach: |
- Ensure that the IDW is maintained in a steady state, with minimal loss of service or performance degradation;
- Optimize data relevance and assist users with complex and sophisticated queries;
- Use agile development methodology to ensure IDW remains in excellent working condition;
- Provide full program management support to the project to ensure well-coordinated system operations.
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| Benefits: |
Bring the full breadth of systems integration and analytical expertise to further enhance the critical national security mission of the IDW
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| Delivery: |
On time, within budget. CMMI Level 3 project.
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| Project Keywords: |
FBI, data warehouse, O&M, agile development methodology, program management support, national security
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